Policies

Effective Date: 01/07/2024

1. IntroductionWelcome to 2 Dots Catering. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when participating in our Meta (Facebook) Lead Ads campaigns.

2. Information We CollectWhen you engage with our Lead Ads on Meta (Facebook), we may collect the following information:

• Personal Information: Name, email address, phone number, and any other information you provide.
• Device Information: Information about the device you use to access the ad, such as IP address, browser type, and operating system.
• Interaction Data: Data on your interaction with our ads, including the content you viewed and actions you took.

3. How We Use Your InformationThe information we collect is used to:

• Respond to your inquiries and provide you with requested information or services.
• Customize and improve our advertising efforts.
• Communicate with you about our products, services, and promotions.
• Analyze the performance of our Lead Ads.

4. Sharing Your InformationWe do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in our advertising and marketing efforts.
• Legal Obligations: If required by law or to protect our rights and safety.

5. Data SecurityWe implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your RightsYou have the right to:

• Access and review your personal information.
• Request corrections or updates to your information.
• Withdraw consent for future communications.

7. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: sales@2dots.co.uk
• Address: 29 Tabard Street, Southwark, London, SE1 4LA, United Kingdom

Effective Date: 01/07/2024

1. IntroductionThese Terms of Service ("Terms") govern your use of the catering services provided by 2 Dots Catering ("Company," "we," "us," or "our"). By using our services, you agree to these Terms. Please read them carefully.

2. ServicesWe provide catering services for various events, including but not limited to weddings, corporate events, and private parties. Detailed descriptions of our services are available on our website.

3. Booking and Payment

• Booking: To book our services, you must contact us through our website, email, or phone. A booking is confirmed only when you receive a confirmation from us.
• Payment: We require a deposit to secure your booking. The remaining balance must be paid before the event as per the terms specified in your contract.

4. Cancellation and Refunds

• Cancellation by Client: If you cancel your booking, the deposit may be non-refundable depending on the timing of the cancellation. Specific cancellation terms will be outlined in your contract.
• Cancellation by Us: In the unlikely event we need to cancel your booking, you will receive a full refund of any payments made.

5. Menu and Dietary Requirements

• Menu Selection: Menu selections must be finalized at least [X] days before the event.
• Dietary Requirements: Please inform us of any dietary requirements or allergies at the time of booking. We will make reasonable efforts to accommodate your needs.

6. Liability

• Client's Responsibility: You are responsible for providing accurate information and ensuring the venue is suitable for catering services.
• Our Responsibility: We will provide our services with reasonable care and skill. However, we are not liable for any indirect or consequential losses.

7. Force MajeureWe are not liable for any failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or other unforeseen events.

8. Governing LawThese Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Changes to These TermsWe may update these Terms from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact UsIf you have any questions about these Terms, please contact us at:

• Email: sales@2dots.co.uk
• Address: 29 Tabard Street, Southwark, London, SE1 4LA, United Kingdom

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms​ (2Dots)​​ (2Dots)​.